FAQs
Got Questions? We've Got Answers!
Find everything you need to know about our products, shipping, returns, and more. If you need further assistance, feel free to contact us!
What products does FreePort Medical Supply offer?
We provide a wide range of medical supplies, including exercise & therapy tools, daily living aids, beds & accessories, and more.
How can I place an order?
You can place an order directly on our website by selecting your products, adding them to your cart, and proceeding to checkout.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options at checkout.
How long does shipping take?
Shipping typically takes 3-7 business days, depending on your location. You will receive a tracking number once your order is shipped.
Can I return or exchange a product?
Yes! We offer a 15-day return policy. If you're not satisfied with your purchase, contact us at info@freeportmedicalsupply.com or call 888-485-0440.
How do I track my order?
Once your order is shipped, we will email you a tracking number to monitor your shipment’s progress.
Do you offer bulk discounts?
Yes! For bulk orders or wholesale inquiries, please reach out to us via email or phone.
How can I contact customer support?
You can reach us via email at freeportmedical@optonline.net or call our toll-free number 888-485-0440.
